I’ve had the chance to take on complex design challenges in industries I’m passionate about, leading major initiatives and building strong, lasting relationships with the teams around me.
Ticketmaster
Design Manager & Lead - 2 years
Lead platform design for Ticketmaster’s enterprise product for venues to manage events, ensuring a consistent and seamless experience across 20 apps for 10,000+ global users
Redesigned the enterprise product’s Information Architecture and navigation, working across 12 teams to simplify workflows and enhance efficiency
Manage a distributed UK/US design team, driving growth and engagement through health check-ins and inclusive design reviews
OpenTable
Design Manager - 3 years
Led design for OpenTable’s core restaurant enterprise vertical, directing 5 teams across the US and Australia to optimize operations for 60,000+ restaurants globally
Doubled the enterprise design team, establishing OpenTable’s first design presence in Australia while expanding recruitment across the US and Canada
Matured design craft by implementing a new Product Development Process, guiding design, engineering, and product teams through the full UX lifecycle
Co-founded Therapy for Designers with two fellow design managers to create a space for designers to share challenges and develop soft skills beyond design work
Hosted monthly sessions at OpenTable and Canva, facilitating open dialogue and peer learning
Grew the online community to 340 designers in Melbourne and Sydney (now at 660 globally)